Eventually, your idea has passed the design at the stage of development, took shape and is ready to be released. But this is not the end of the story. Now your site or application needs appropriate maintenance.
The maintenance service keeps a product stable and competitive. This stage is designed to find the right combination of functionality, reliability and performance. The main objective is to ensure smooth operation of the product.
In its activities Fingers follows ITIL-based ISO / IEC 20000.
For details on how we design mobile and web applications see our blog.
Capacities. Project assets which store and ensure trouble-free functioning of the project with relevant servers, drive space and data transfer channels.
Service assets which ensure accessibility, security, manageability of the project, and make the work with the project easier and clearer.
Operations which are necessary to ensure uninterrupted access to project data for end users. Accessibility implies works to ensure trouble-free operation of the server (monitoring, configuration and software upgrades), compliance with safety regulations, etc.
A process of monitoring and response to changes in the project (comments, reviews, appeals, requests, etc.) which may affect the project. Tracking and editing changes occurs on sites approved by the Customer. The goal is to create favorable conditions for development of the project.
A process that is responsible for planning, scheduling and control of building, testing, and deployment of releases, as well as providing new functionality required by the business, while maintaining the integrity of existing services. This process is to respond to a change in the project or a need to release new versions.
A process of managing the lifecycle of any service request regardless of its nature and source (Customer, users, third parties).
A process of managing the lifecycle of any incident. Incident management minimizes the impact of incidents on the project and restores normal functioning of the project in the promtest way possible.
A process of managing the lifecycle of any problem. Problem management proactively prevents incidents and minimizes the impact of those which cannot be prevented.
Submit your request (be it a detailed specification or just an idea) using our form bellow.
We will contact you shortly to clarify your project requirements.
We will provide our free non-binding bid or proposal for your review.